During these past months of uncertainty and change, we have been looking forward to the day that we can welcome guests back to Sona Bella. We are excited to announce that we are reopening our salon on June 1st and will operate based on the reopening guidelines established by Governor Lamont. We have worked diligently during the salons closure to update it’s already rigorous sanitation and hygiene standards and implement new policies and procedures to promote the health and safety of our guests and staff.
At this time we are allowed to do hair services and eyebrow waxing. Nails, Facial and Massage appointments will be available June 20th.
To keep our guests and employees safe, we will ask all guests to answer the following questions:
-Have you or a household member been exposed to COVID-19 or have any flu-like symptoms?
-Do you have a cough or sore throat?
-Do you have a fever?
-Do have shortness of breath?
-Have you traveled in the last 4 weeks?
If all answers are no, we can proceed with appointments.
-Appointment Only, no walk ins.
-Please call from your car when you arrive and we will let you know when it’s safe to come in.
-Enter wearing a mask that wraps around ears after phone approval. (Masks may get dirty)
-Sanitize yours hands at the door.
-Await for your temperature to be taken.
-Wait for direction on where to sit.
-Please stay in designated seat.
- Please limit conversations.
- Arrive on time, we do not have the time to accommodate tardiness.
-Only those receiving services are permitted into the building.
-Come with CLEAN and DRY hair. Washed within two hours before your appointment.
-Refrain from bringing unnecessary personal belonging into the building. No laptops, school books, or extra personal bags.
- Only bring phone, keys and payment into the salon.
-Refrain from bringing ANY food or beverages into the building.
- Coffee and snack station will be closed.
-Please stay in designated seat, unless guided by your service provider.
-Touch-less Retail area, a team member will help you with retail.
-No waiting area.
-Limit cash, consider Venmo for gratuity.
-100% Cancellation Fee for No-Shows or those cancelling with less than 24 hour notice.
- Guests will be sent home with their own nail implements and will need to bring back at each appointment.
- If you have a fever over 99.9 we will retest you in 10 minutes, if you still have a fever we will have to reschedule you 2 weeks later
Our hours and scheduling have changed due to the new policies at hand. Upcoming appointments may still need to be rescheduled or adjusted to accommodate the limit of people allowed in the salon, timing of services, and additional time to clean in between clients. Online booking is continued to be shut down due to the timing guidelines.
We will be sanitizing in between each and every service. Please wear your mask at ALL times. For additional safety measures we have added partitions in between the shampoo bowls, and on manicure stations. All of our stations will be at least 6 feet apart. We have also upgraded our UV Air Sanitation System, which kills 99% of bacteria and viruses in the air. With these measures we believe it is safe to continue blow drying, but will be at the discretion of your stylist and yourself.
We’re concerned of the peace of mind, guest experience and our excitement to serve guests again. We will continue to follow local state and national regulations regarding the safety regulations of salons and spa. As the salon receives additional guidance its policies and practices will update accordingly.